SMSMsg 1
same shrimp as last week, 40lb peeled. also 2 cs limes
AI order desk · By invitation
Every order, from every channel, becomes one clean ticket.
Built to catch every text, call, voicemail, email, and handwritten list — so nothing gets lost in a thread, less gets retyped by hand, and fewer orders go out wrong.
PlentyOrder is currently available by invitation. Tell us about your order desk and we'll set up a walkthrough.
- Nothing gets lost in a thread
- Less retyped by hand
- A person approves every ticket before it posts
Sample ticket
4 channels → 1 ticket
Incoming
Voice note · SpanishMsg 2
0:08
Mándame también diez libras de anillos de calamar.
Photo · WeChatMsg 3
冬菇
一箱
豆腐
十块
生抽
两加仑
Email · PDFMsg 4
Standing PO attached. Shrimp is 16/20, peeled and deveined.
PO-1844.pdf
Sample account
40 lb
16/20 shrimp, P&D
SMS + PO-1844
2 cs
Limes
SMS
10 lb
Squid rings
Spanish voice note
1 cs
Dried shiitake
Handwritten list
2 gal
Soy sauce
Handwritten list
10 ea
Firm tofu
Handwritten list · confirm brand
Held for review. One line needs a person to confirm it before it ships.
Every channel
One ticket, from any channel.
SMS, phone calls, voicemail, email, WhatsApp, WeChat, KakaoTalk, a photo of a handwritten list, a PDF — however the order comes in, the desk reads it and writes one ticket.
- SMS
- Phone
- Voicemail
- KakaoTalk
- Handwritten list
Any language
Spanish on the phone. Korean in the inbox. A handwritten list in Chinese.
Built to read the language a buyer actually orders in, including the nicknames and shorthand mixed into one thread. An unclear line gets flagged for a person, not guessed.
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ES
los camarones de siempre
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ZH
再来一箱冬菇
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KO
평소 새우 40파운드
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EN
the big shrimp, peeled
After hours
Built to handle the overnight line.
When the office is closed, the line still picks up. The desk confirms items and quantities with the caller and sends a recap, so the order is ready and waiting when the team is back.
Sample exchange
PlentyOrder
I have 40 pounds of peeled 16/20 shrimp and two cases of limes. What else tonight?
Buyer
Ten pounds of squid rings. That's the lot.
Confirmed · recap sent by text
Accuracy
Shorts, subs, and credits — not lost in a thread.
Out-of-stocks, suggested substitutions, credits, and returns go back to the customer and get flagged for the team, attached to the order instead of scattered across a thread.
Sample follow-up
Short · 16/20 shrimp out of stock
Sub suggested by text
Credit · squid rings, 4 lb short
Flagged for the team
Return · 1 case of limes
Pickup noted
Nothing ships without a person's approval.
Every ticket waits for review. Unusual nicknames, odd quantities, and unclear photos are flagged. You decide when an account, or a line, can move with a lighter look.
Sample review queue
- Account 1181 flag
- Account 204Clean
- Account 312Clean
How it works
Three steps. The number your customers have stays put.
-
01
Keep the number
Point your text line, phone, and order inbox at PlentyOrder. Customers keep texting and calling the same place as last week.
-
02
The desk drafts the ticket
It reads every channel, confirms items and quantities in the customer's language, and matches nicknames to that account's usual items.
-
03
A person approves
Clean lines and flagged lines sit in the review queue. What your team approves goes into the system you already run.
Setup is measured in days. Customers keep texting and calling the same number — there is nothing new to install, and your team keeps the system it already knows.
Your system
Built to post into the system you already run.
Approved tickets are written for the system your office already uses, so there is no new workflow to learn.
- Entrée
- Produce Pro
- DDS
- Sage
- QuickBooks
- CSV import
We match the path to how you enter orders today.
Who it's for
Built for independent foodservice distributors.
For US distributors roughly $5–50 million — seafood, produce, meat and poultry, and Asian or Hispanic specialty — where a small crew still takes the order by phone, text, and voicemail.
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Seafood
Shrimp counts, day-boat lists, and the usual pack, texted after the dining room closes.
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Produce
A standing order that changes with the market, plus a prep list photographed in the walk-in.
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Meat and poultry
Cut specs and case counts left on a voicemail, or a text that says same as last time, plus four.
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Asian and Hispanic specialty
Orders in Spanish, Chinese, or Korean, mixed with the item names the counter already uses.
If the book of business still lives in phones, voicemails, and inboxes, this desk was built for that work.
Try it
See it work on a sample order.
Paste a sample message and watch it become a structured ticket against a sample catalog, right in your browser. Rule-based on built-in examples — not a live inbox.
FAQ
Straight answers before a call.
How does pricing work?
Simple monthly pricing. PlentyOrder is available by invitation. We walk through the number on a 15-minute demo.
Does my customer need an app?
No. Chefs and buyers keep texting, calling, and emailing the number they already use. There is nothing to download.
What happens to our messages and orders?
PlentyOrder keeps your customers' messages and orders in your account. We do not sell that data, and we do not use your orders to train public models. Traffic is encrypted in transit.
We review data-handling terms with you before your inbox is connected.
Which languages does it handle?
English, Spanish, Chinese, and Korean — including a mix in one thread — plus the nicknames a buyer uses for your items. The desk learns each customer's usual order and shorthand. An uncertain line is flagged for your team.
Will an order go out before someone on our team sees it?
Nothing ships without approval until you trust it. Orders wait in the review queue. Unusual nicknames, odd quantities, and hard-to-read photos are flagged. You decide when a customer, or a single item, can move with a lighter look.
Which systems can approved orders go into?
Works with the systems independent distributors already run, including Entrée, Produce Pro, DDS, Sage, QuickBooks, and CSV import. We match the path to how you enter orders today.
How long does setup take?
Days. We begin with the text line, the phone, and the order inbox you already have, then agree how an approved ticket should land in your system. Customers keep the same number.
How do we get access?
PlentyOrder is currently available by invitation. Tell us about your order desk and we'll set up a walkthrough.
Or write hello@plentyorder.com.
Private access
Available by invitation.
PlentyOrder is currently available by invitation. Tell us about your order desk and we'll set up a walkthrough.