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Produce distributors · PlentyOrder

Produce orders, matched to the pack you actually sell.

Case, half case, 175 count, 25 lb box. Built to turn “4 limes, 2 cilantro, 3 cs romas” into lines with the right pack, and to flag the line nobody wrote a unit for instead of guessing.

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Sample order · chat · fictional restaurant · Produce distributors
WhatsApp SampleFri 5:10 AM
What the desk decides on this order
  • Assumed unitNo unit written. Cases assumed: this account has always ordered limes by the case.
  • Assumed unitNo unit written. Cases of 30 bunches assumed from past orders.
  • ShortRomaine hearts are out of stock.
  • Matched3 of 6 lines matched cleanly to the catalog.
SO-31117Fri, Oct 23 · AM route

Verde Taquería

Needs review
Marisol IbarraC-2231WhatsApp
  1. 4cs
    Limes, 175 ct
    LIM-175 · 40 lb case
    “4 limes”
    Assumed unit No unit written. Cases assumed: this account has always ordered limes by the case.
    $128.00$32.00/cs
  2. 2cs
    Cilantro, 30 bunch
    CIL-30 · case
    “2 cilantro”
    Assumed unit No unit written. Cases of 30 bunches assumed from past orders.
    $55.00$27.50/cs
  3. 3cs
    Roma tomatoes
    TOM-ROMA · 25 lb case
    “3 cs romas”
    $87.00$29.00/cs
  4. 1cs
    Jalapeños
    JAL · 10 lb case
    “1 cs jalapeño”
    $18.50$18.50/cs
  5. 2cs
    Avocados, Hass 48 ct
    AVO-48 · case
    “2 cs avocados 48s”
    “48s” read as Hass, 48 count.
    $116.00$58.00/cs
  6. 1cs
    Romaine hearts, 24 ct
    ROM-24 · case
    “1 romaine”
    Short Romaine hearts are out of stock.
    Suggested: Green leaf lettuce, 24 ct LET-GRN — Catalog substitute: green leaf lettuce, 24 count.
    $36.00$36.00/cs
6 lines · Est. total$440.50
1 flag to resolve
Sample order: the message on the left, the ticket a person approves on the right. Try the buttons.
The problem

Where produce orders go wrong

01

The unit is implied

“4 limes” means four cases to a regular account. A missing unit is filled from that account’s history, and the line is labeled “assumed” so nobody ships four limes or forty cases by accident.

02

Count and pack are part of the item

175 ct limes, 48s avocados and 24 ct romaine are different items from their neighbors. Matching respects the counts and pack sizes in your price list.

03

Market items run out

Romaine, herbs and berries go short on bad days. The short is flagged when the order comes in, with a catalog substitute proposed, not discovered on the loading dock.

How it works

A produce order at 5 AM

  1. 015:10 AM

    The WhatsApp message arrives

    It’s in English and Spanish, with half the units missing.

  2. 025:10 AM

    Units and counts are resolved

    Units are filled from history and labeled, and “48s” is read as a count.

  3. 035:30 AM

    The short is decided

    Romaine is out, so the desk sends green leaf, the catalog sub, with one click.

  4. 045:35 AM

    Approved and on the route

    The order is approved before the AM route closes.

Reference

Produce shorthand it’s built to read

Produce orders lean on counts and context. Here is how common phrases map to lines, and when the ticket asks for a person.

Customer writesReads asWhat to watch
4 limes4 cs limes, 175 ctUnit filled from history and labeled “assumed”
2 cs avocados 48sHass avocados, 48 countCount is matched to the right item
romas · tomateRoma tomatoes, 25 lb caseOther tomato types stay separate items
2 cilantro2 cs cilantro, 30 bunchBunches or cases follows the account
1/2 csHalf case, if you sell oneFlagged if your catalog has no half case
green leaf if no romaineA customer-approved substituteUsed first when the line is short
FAQ

Questions from produce distributors.

Can it handle half cases?

If your catalog has a half-case item, the line matches to it. If not, the line is flagged so the desk decides whether to split a case.

What if a customer doesn’t write a unit?

The unit is filled from that account’s past orders and the line is labeled “assumed,” so it’s easy to check. With no history, the line is flagged for a person.

Does it work with Produce Pro?

Approved orders are built to be handed off as an import file or a CSV for the system you already run. See the Produce Pro page for how that handoff works.

What about price changes?

Lines use the prices in the price list you upload. Re-upload the list when prices move, and new orders pick up the new prices.

Related

All solutions

Available by request

See it on your own orders.

Fifteen minutes is enough to run a few of your real messages through it, against your own price list.

Request access Book a 15-min demo

The restaurant, people and order on this page are fictional sample data.