Solutions · 18 guides
Every way an order reaches your desk, and where it goes next.
Pick your trade, the channel that slows you down, or the system you post orders to. Each page shows a sample order the way the desk would see it, and what it’s built to handle.
Industries
Built around how each part of the trade writes an order.
- IndustriesSeafood distributorsCount sizes, fresh-fish shorts and per-pound lines.Seafood orders, read the way chefs actually write them.
- IndustriesProduce distributorsPack sizes, counts and units nobody wrote down.Produce orders, matched to the pack you actually sell.
- IndustriesMeat distributorsCuts, blends and per-pound pricing.Meat orders where the cut, the blend and the weight all matter.
- IndustriesAsian food distributorsWeChat and KakaoTalk orders in Chinese and Korean.Orders in Chinese and Korean, matched to your English item codes.
- IndustriesHispanic & Latin food distributorsSpanish and Spanglish orders on WhatsApp and voicemail.Spanish, English and both in one message.
Use cases
The channels and problems that slow an order desk down.
- Use casesAfter-hours order takingOvernight voicemails, texts and chats, ready by morning.After-hours orders, written up before the morning crew walks in.
- Use casesText message ordersSMS threads, add-ons and corrections in one order.Text message orders, without retyping a single one.
- Use casesVoicemail ordersSpoken quantities, count sizes and “the usual.”Voicemail orders, turned into lines you can approve.
- Use casesSpanish-language ordersSpanish voicemails and texts, translated on the ticket.Spanish-language orders, on the same desk as everything else.
- Use casesChinese and Korean ordersCounting words, unit characters and translation.Chinese and Korean orders, with the translation on the ticket.
- Use casesPhotos of handwritten order listsNotepads and order guides, read and flagged.A photo of a handwritten list, read line by line.
- Use casesShortages and substitutionsStock checks, customer fallbacks and catalog subs.Shorts and subs, decided at order time, not on the dock.
Integrations
How approved orders get to the system you already run.
- IntegrationsEntréeImport files mapped to your accounts and item codes.Orders from texts and voicemails, handed off to Entrée.
- IntegrationsProduce ProCounts, packs and subs resolved before export.Produce orders, resolved first, then handed off to Produce Pro.
- IntegrationsDDSCuts and units confirmed, then exported.Confirmed orders, handed off to DDS.
- IntegrationsSageSales order import files with your numbers.Approved orders, ready for a Sage sales order import.
- IntegrationsQuickBooksInvoices or estimates in QuickBooks Online, files for Desktop.Text and voicemail orders, into QuickBooks without retyping.
- IntegrationsCSV exportThe exact column format, with a sample file.A clean CSV of every approved order.
Or skip the reading
Try it on a sample order.
Paste an order the way your customers write it. It runs in your browser against a sample catalog.